Terms Of Service

Terms of Service

Welcome to FitFints! These Terms of Service ("Terms") govern your access to and use of our website and services. By using our website, you agree to comply with these Terms. Please read them carefully before making a purchase or using our site.

1. Compliance with UK Consumer Rights

  • All products sold comply with the Consumer Rights Act 2015. This means:
    • Products must be of satisfactory quality,
    • Fit for their intended purpose,
    • And as described in the product listing.
  • Customers have the right to a 14-day cancellation period under the Consumer Contracts Regulations, beginning the day after they receive their order.

2. Returns and Refunds

  • Customers are entitled to return items within 14 days of receiving their order, provided the items are unused and in their original condition.
  • Refunds will include the original delivery costs (standard shipping only), but customers are responsible for return shipping fees unless the product is faulty.
  • For detailed instructions, please refer to our Returns Policy.

3. GDPR Compliance

  • Your personal data is protected under the General Data Protection Regulation (GDPR). We collect, process, and store data only as necessary to fulfill orders or improve services.
  • For more details, please see our Privacy Policy.
  • Cookies are used to enhance your browsing experience. You can manage your preferences via our Cookie Policy.

4. Shipping, Pricing, and Taxes

  • Shipping Costs: All shipping fees will be clearly stated during checkout. Customers are responsible for any applicable import duties or taxes if shipping outside the UK.
  • Delivery Times: Estimated delivery times are provided during checkout. We strive to meet these times but cannot guarantee them due to unforeseen delays.
  • Pricing: All prices are inclusive of UK VAT unless stated otherwise.

5. Prohibited Uses

You agree not to use our site or services for any unlawful or unauthorized purposes, including:

  • Violating any applicable UK laws or regulations.
  • Introducing harmful software (e.g., viruses, worms).
  • Engaging in fraudulent activity.

6. Product Descriptions and Accuracy

  • We make every effort to display product images, descriptions, and colours accurately. However, variations may occur due to screen settings.
  • If you receive an item that does not meet expectations, please contact us immediately.

7. Dispute Resolution

  • In the event of a dispute, you may use the European Union Online Dispute Resolution (ODR) platform: ODR Platform.
  • For complaints, you can contact us directly at info@fitfints.com.

8. Changes to Terms

  • We reserve the right to modify these Terms at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the updated Terms.

9. Contact Information

For questions regarding our Terms of Service, please contact us at:
Email: info@fitfints.com
Phone: +44 [07443182761]
Address: [71-75, Shelton Street, Covent Garden, London, WC2H 9JQ,

UNITED KINGDOM]

Last Updated: [1.12.2024]